AI auto-replies to Google reviews without giving up your evenings
AI service desk that auto-resolves up to 75% of support queries
Stage
Not given
Established
Founded
Not given
2021
Based in
FR
US
Pricing model
Not given
Contact for pricing
Pricing
Free plan: 0€/month, 5 replies/month, 1 establishment. Starter: 10€/month (120€/year) or 120€/year, 100 replies/month, 1 establishment. Pro: 32€/month (384€/year) or 384€/year, 200 replies/month per establishment, up to 5 establishments.
One-time setup fee for data ingestion, training and deployment; monthly platform subscription scaling with conversation volume; optional enterprise add-ons. Annual subscription with monthly cancellation flexibility. Specific pricing provided after consultation on volume and integrations.
Key features
Automatic review detection with three daily checks
Personalized AI replies in customer's language
Critical review approval workflow
Customizable tone, signature and key phrases
Support for multiple establishments
Team management with role-based access
Trustpilot integration via Chrome extension
Real-time review dashboard and analytics
Reply editing and revision after posting
EU data hosting with encryption and SOC 2 compliance
Chat support with 88% instant resolution rate
Voice AI answering in under 30 seconds
Email with first reply in 4 minutes
Ticket automation with 75% autonomous resolution
Knowledge Center with unified information hub
Agent Assist with real-time helper and drafted replies
Analytics with custom reporting and ROI dashboards
Integrations with 500+ tools
Secure compliance: SOC 2, ISO 27001, GDPR, HIPAA
e-automate direct integration with ESN API
What makes it different
Replies are never canned templates, picking specific details from each review
Critical reviews require your approval before posting by default
Complete data control with EU hosting and one-click revocation
Replies posted within hours, well ahead of customer expectations
Saves 30 hours per year on review management for typical businesses
Fully managed service with no configuration required from customer's team
Live deployment in days, not months
Trained on customer's own data and workflows
90% lower cost per ticket with up to 75% autonomous resolution
One unified platform covering chat, voice, email, tickets and analytics
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Auralis AI