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Reference edition 2026.46

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ReplyTop vs EasyChatDesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ReplyTop compared with EasyChatDesk
DetailReplyTop logo ReplyTopEasyChatDesk logo EasyChatDesk
What it doesAI auto-replies to Google reviews without giving up your evenings Live chat, AI chatbot and help desk ticketing platform
StageNot given Not given
FoundedNot given Not given
Based inFR Not given
Pricing modelNot given Freemium
PricingFree plan: 0€/month, 5 replies/month, 1 establishment. Starter: 10€/month (120€/year) or 120€/year, 100 replies/month, 1 establishment. Pro: 32€/month (384€/year) or 384€/year, 200 replies/month per establishment, up to 5 establishments. Free plan includes basic live chat. Paid plans: Starter $17/month per agent (yearly) or $21/month (monthly); Professional $33/month per agent (yearly) or $41/month (monthly); Business $199/month per agent (yearly) or $249/month (monthly); Platinum $349/month per agent (yearly) or $399/month (monthly
Key features
  • Automatic review detection with three daily checks
  • Personalized AI replies in customer's language
  • Critical review approval workflow
  • Customizable tone, signature and key phrases
  • Support for multiple establishments
  • Team management with role-based access
  • Trustpilot integration via Chrome extension
  • Real-time review dashboard and analytics
  • Reply editing and revision after posting
  • EU data hosting with encryption and SOC 2 compliance
  • AI chatbot trained on knowledge base and FAQs
  • 55+ language support
What makes it different
  • Replies are never canned templates, picking specific details from each review
  • Critical reviews require your approval before posting by default
  • Complete data control with EU hosting and one-click revocation
  • Replies posted within hours, well ahead of customer expectations
  • Saves 30 hours per year on review management for typical businesses
Not given
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check31 no change since last check
Trust Flow (Majestic)210
Citation Flow (Majestic)1429
Referring domains (Majestic)3086

3 details filled in for both companies.

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