AI auto-replies to Google reviews without giving up your evenings
WhatsApp automation for appointment-based businesses with conversational AI
Stage
Not given
Startup
Founded
Not given
2024
Based in
FR
ES
Pricing model
Not given
Paid
Pricing
Free plan: 0€/month, 5 replies/month, 1 establishment. Starter: 10€/month (120€/year) or 120€/year, 100 replies/month, 1 establishment. Pro: 32€/month (384€/year) or 384€/year, 200 replies/month per establishment, up to 5 establishments.
Plan Engrana: €89/month with no lock-in contract. Setup and personalized configuration quoted separately based on project scope. 60-day guarantee included.
Key features
Automatic review detection with three daily checks
Personalized AI replies in customer's language
Critical review approval workflow
Customizable tone, signature and key phrases
Support for multiple establishments
Team management with role-based access
Trustpilot integration via Chrome extension
Real-time review dashboard and analytics
Reply editing and revision after posting
EU data hosting with encryption and SOC 2 compliance
24/7 AI-powered customer support with real business data
Appointment scheduling, rescheduling and cancellation within chat
Automatic appointment reminders and post-service follow-ups
Inactive customer reactivation campaigns
Automatic Google review collection after service
Weekly metrics reporting and segmented campaigns
Connection to existing calendars and CRM systems
Multi-location support for chains and franchises
No-shows reduction up to 80%
GDPR compliant
What makes it different
Replies are never canned templates, picking specific details from each review
Critical reviews require your approval before posting by default
Complete data control with EU hosting and one-click revocation
Replies posted within hours, well ahead of customer expectations
Saves 30 hours per year on review management for typical businesses
Conversational AI agent with customer memory, not a generic chatbot template
Spanish-language human support responding in under 2 hours
No technical knowledge required; personalized setup handled by the team
No lock-in contract; cancel anytime with full transparency
Learns and adapts to your business tone and communication style
ReplyTop
Engrana