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Reference edition 2026.46

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ReplyTop vs Formo

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ReplyTop compared with Formo
DetailReplyTop logo ReplyTopFormo logo Formo
What it doesAI auto-replies to Google reviews without giving up your evenings Never build it twice.
StageNot given Not given
FoundedNot given Not given
Based inFR GB
Pricing modelNot given Paid
PricingFree plan: 0€/month, 5 replies/month, 1 establishment. Starter: 10€/month (120€/year) or 120€/year, 100 replies/month, 1 establishment. Pro: 32€/month (384€/year) or 384€/year, 200 replies/month per establishment, up to 5 establishments. Free: £0 (1 site, 100 conversations/month). Standard: £149 one-time (1 site, 2,000 conversations/month). Plus: £299 one-time (3 sites, 10,000 conversations/month). AI usage costs £5–40/month paid directly to your provider.
Key features
  • Automatic review detection with three daily checks
  • Personalized AI replies in customer's language
  • Critical review approval workflow
  • Customizable tone, signature and key phrases
  • Support for multiple establishments
  • Team management with role-based access
  • Trustpilot integration via Chrome extension
  • Real-time review dashboard and analytics
  • Reply editing and revision after posting
  • EU data hosting with encryption and SOC 2 compliance
  • Optional Shopify order connector for real data lookups
  • Dry Run mode to test before going live
  • Dashboard for customizing appearance and policies
  • Full activity log of conversations and escalations
  • Escalation with transcripts for uncertain queries
What makes it different
  • Replies are never canned templates, picking specific details from each review
  • Critical reviews require your approval before posting by default
  • Complete data control with EU hosting and one-click revocation
  • Replies posted within hours, well ahead of customer expectations
  • Saves 30 hours per year on review management for typical businesses
  • One-time purchase pricing instead of subscription, with no Formo usage fees
  • No coding required and no separate automation platform needed
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check2 no change since last check
Trust Flow (Majestic)24
Citation Flow (Majestic)1415
Referring domains (Majestic)306

5 details filled in for both companies.

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