AI auto-replies to Google reviews without giving up your evenings
AI customer support that runs itself
Stage
Not given
Established
Founded
Not given
2020
Based in
FR
AT
Pricing model
Not given
Paid
Pricing
Free plan: 0€/month, 5 replies/month, 1 establishment. Starter: 10€/month (120€/year) or 120€/year, 100 replies/month, 1 establishment. Pro: 32€/month (384€/year) or 384€/year, 200 replies/month per establishment, up to 5 establishments.
Starter $29/month billed yearly ($35 monthly); Team $149/month billed yearly ($179 monthly); Pro $299/month billed yearly ($359 monthly); Enterprise from $999/month billed yearly ($1,199 monthly). All plans include 7-day free trial. AI billed by usage, estimated under $0.05 per Kai Support resolutio
Key features
Automatic review detection with three daily checks
Personalized AI replies in customer's language
Critical review approval workflow
Customizable tone, signature and key phrases
Support for multiple establishments
Team management with role-based access
Trustpilot integration via Chrome extension
Real-time review dashboard and analytics
Reply editing and revision after posting
EU data hosting with encryption and SOC 2 compliance
Answers customer conversations across chat, email, WhatsApp and phone
Hands over complex issues to team with full context
Unified inbox for all support channels
Kai Code converts bug reports to pull requests
AI investigation of hard tickets with logs and code access
Session replay and console logs attached to tickets
2,000+ integrations supported
Custom AI agents with skills and workflows
What makes it different
Replies are never canned templates, picking specific details from each review
Critical reviews require your approval before posting by default
Complete data control with EU hosting and one-click revocation
Replies posted within hours, well ahead of customer expectations
Saves 30 hours per year on review management for typical businesses
Median response time of 7 seconds from customer question to first answer
85%+ of conversations solved by AI without human intervention
Goes live in minutes with automatic website reading during signup
Learns from solved tickets to continuously update knowledge base
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