AI auto-replies to Google reviews without giving up your evenings
Screen recordings with console logs, network data, and session replay for customer support teams
Stage
Not given
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Founded
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Based in
FR
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Pricing model
Not given
Paid
Pricing
Free plan: 0€/month, 5 replies/month, 1 establishment. Starter: 10€/month (120€/year) or 120€/year, 100 replies/month, 1 establishment. Pro: 32€/month (384€/year) or 384€/year, 200 replies/month per establishment, up to 5 establishments.
Essential: $47/month (billed annually) or higher monthly rate - includes up to 15 seats and 25 recordings per month. Starter: $79/month (billed annually) - includes up to 20 seats and unlimited recording requests. Scale Up: $199/month (billed annually) - includes up to 30 seats, unlimited recordings
Key features
Automatic review detection with three daily checks
Personalized AI replies in customer's language
Critical review approval workflow
Customizable tone, signature and key phrases
Support for multiple establishments
Team management with role-based access
Trustpilot integration via Chrome extension
Real-time review dashboard and analytics
Reply editing and revision after posting
EU data hosting with encryption and SOC 2 compliance
Console logs and error capture
Network request recording
Application state access
Timestamped user action replay
Native helpdesk integrations
Automatic PII redaction
Field-level data blurring
GDPR and CCPA compliance
Customer consent controls
Unlimited recording links
What makes it different
Replies are never canned templates, picking specific details from each review
Critical reviews require your approval before posting by default
Complete data control with EU hosting and one-click revocation
Replies posted within hours, well ahead of customer expectations
Saves 30 hours per year on review management for typical businesses
No customer installation required - works through simple links with no apps or browser extensions
Native integration into Slack, Intercom, and Zendesk without context switching
Automatic capture of console logs, network requests, and session data in every recording
Privacy-first design with automatic PII redaction and sensitive data exclusion
Works across all modern browsers without customer technical barriers